IT Help Desks at UW-Madison
This document provides contact information for known Information Technology Help Desks here at UW-Madison. You can sort alphabetically by Division/Department or organize by the support group.
| Application Review for Research Oversight at Wisconsin (ARROW) | ARROW IRB Help Desk | (608) 262-0041 | [email protected] | ARROW |
| Athletics | Athletics Help Desk | (608) 265-6146 | [email protected] | |
| Business Services (BusSvc) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Campus-Wide Support | DoIT Help Desk supports Microsoft 365, Learn@UW, MFA-Duo, and other DoIT-provided services |
(608) 264-4357 | [email protected] | Get Help from DoIT |
| Center for Human Genomics and Precision Medicine (CHGPM) | Department of Medicine Help Desk |
(608) 265-4466 | [email protected] | DOM IT |
| Center for Quality and Productivity Improvement (CQPI) |
Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Civil and Environmental Engineering (CEE) |
Computer-Aided Engineering | (608) 262-5349 | [email protected] | CAE |
| Classroom Media Support | Classrooms with touchscreen controls are supported by Classroom Media Support | (608) 890-4900 | [email protected] | FP&M Support |
| College of Agricultural and Life Sciences |
Most users are supported by Administrative Computing Services | [email protected] | CALS IT | |
| College of Engineering | Computer-Aided Engineering (CAE) |
(608) 262-5349 | [email protected] | CAE |
| College of Letters and Science (L&S) |
Refer to L&S Units and IT Support Contacts |
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| Computer Sciences Labs | Computer Systems Lab | (608) 262-2389 | [email protected] | CSL |
| Dean of Students | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Department of Anthropology | SSCC Help Desk | (608) 262-9917 | [email protected] | SSCC Help Desk |
| Department of Biochemistry Users | Biochemistry IT Group | (608) 265-4695 | [email protected] | Biochemistry Intranet |
| Department of Chemistry | CompHelp | (608) 262-0536 | [email protected] | Chem Connect |
| Department of Entomology | Russell Laboratories IT | (608) 890-0248 | [email protected] | Russell Labs Hub |
| Department of Forest and Wildlife Ecology |
Russell Laboratories IT | (608) 890-0248 | [email protected] | Russell Labs Hub |
| Department of Geography | Science Hall Computing Help Desk |
Varies | [email protected] | GNP Help Desk |
| Department of Math | IT of the University/Math Department | See URL | [email protected] | Math Intranet |
| Department of Plant Pathology | Russell Laboratories IT | (608) 890-0248 | [email protected] | Russell Labs Hub |
| Division of Continuing Studies (DCS) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Division of Information Technology (DoIT) |
Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
|
Department of Statistics local IT |
Computer Systems Lab | (608) 262-2937 | [email protected] | DSIT |
| DPLA | Internally Supported | See URL | [email protected] | DPLA Computer Labs |
| Electrical and Computer Engineering (ECE) | Computer-Aided Engineering (CAE) | (608) 262-5349 | [email protected] | CAE |
| Enrollment Management (Admissions/Registrar/Financial Aid Employees) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Facilities Planning and Management (FP&M) |
Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| General Library | Library Technology Group | (608) 262-8880 | Via webform | LTG Technical Assistance |
| Graduate School | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Health Sciences Learning Center (HSLC) Users |
SMPH Shared Services IT | (608) 265-6900 | [email protected] | SMPH Help Desk |
| International Division | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Law School |
Law School Help Desk and |
(608) 262-5242 | [email protected] | Law IT |
| Nelson Institute for Environmental Studies (Science Hall) |
GNP (Geography, Nelson, and Planning) IT Help |
(608) 262-8111 | GNP IT Help | |
| Office of Business Engagement (Formerly Corporate Relations, OCR) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Office of Equity and Diversity (OED) | DoIT Help Desk | (608) 264-4357 | [email protected] | DoIT Help Desk |
| Office of Human Resources | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Office of Legal Affairs (OLA) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Office of Student Financial Aid (OSFA) | DoIT Help Desk | (608) 264-4357 | [email protected] | DoIT Help Desk |
| Office of Vice Chancellor of Research (OVCR) | Internally supported | (608) 262-1044 | [email protected] | Research Contact |
| Recreation and Wellbeing (RecWell) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Residents in University Housing | DoIT Help Desk | (608) 264-4357 | [email protected] | Get Help from DoIT |
| Russell Laboratories and Hub Staff | Internally supported | (608) 890-0248 | [email protected] | Russell Labs Hub |
| School of Business | Information Technology Solutions | (608) 262-6868 | [email protected] | ITS |
| School of Education | MERIT Help Desk | (608) 265-4773 | [email protected] | MERIT Contact |
| School of Human Ecology | SoHE Building Infrastructure and Technology Services (BITS) | (608) 265-0534 | [email protected] | BITS General Information |
| School of Medicine and Public Health | Varies by unit Refer to website |
Refer to website | Refer to website | SMPH Help Resources |
| School of Nursing | Internally supported | (608)-263-5336 | [email protected] | Nursing IT |
| School of Pharmacy | Instructional & Information Technology | Via webform | ||
| School of Veterinary Medicine | Vet Med Information Technology Dept | (608) 265-6300 | [email protected] | SVM IT |
| Shared Services Email Issues | Universities of Wisconsin System Administration | (608) 262-7653 | [email protected] | |
|
Social Sciences Computing |
SSCC Help Desk | (608) 262-9917 | [email protected] | SSC Help |
| SMPH - Academic Affairs | SMPH Shared Services IT | [email protected] | SMPH Help Resources | |
| SMPH - Administration | SMPH Shared Services IT | (608) 265-6900 | [email protected] | SMPH Help Resources |
| SMPH - Anesthesiology | Anesthesiology Dept Support | (608) 263-0481 | [email protected] | |
| SMPH - Biomedical Computing Group | Biomedical Computing Group Help Line |
(608) 265-6677 | [email protected] | Biomedical Help |
| SMPH - Biomolecular Chemistry | Internally supported | (608) 262-1184 | [email protected] | |
| SMPH - Biostatistics and Medical Informatics | Internally supported | (608) 262-5757 | [email protected] | |
| SMPH - Carbone Cancer Center and Biomedical Informatics | Department of Medicine Help Desk |
(608) 265-4466 | [email protected] | DOM IT |
| SMPH - Cell and Regenerative Biology | SMPH Shared Services IT | (608) 265-6900 | [email protected] | SMPH Help Resources |
| SMPH - Department of Medicine (DOM) | Department of Medicine Help Desk |
(608) 265-4466 | [email protected] | DOM IT |
| SMPH - Dermatology | Internally supported | (608) 287-2629 | [email protected] | Dermatology Contact |
| SMPH - Emergency Medicine | Department of Medicine Help Desk |
(608) 263-0340 | [email protected] | DOM IT |
| SMPH - Family Medicine and Community Health | Internally supported | (608) 265-5869 | [email protected] | |
| SMPH - Fundus Photograph Reading Center | Internally supported | (608) 265-0037 | [email protected] | |
| SMPH - Human Oncology | Internally supported | (608) 262-9013 | [email protected] | |
| SMPH - Medical Genetics | Internally supported | (608) 263-9898 | ||
| SMPH - Medical History and Bioethics | SMPH Shared Services IT | [email protected] | SMPH Help Resources | |
| SMPH - Medical Physics | Internally supported | (608) 265-6116 | Via webform | Medical Physics |
| SMPH - Neurology | Internally supported | (608) 263-9619 | [email protected] | Neurology Help Desk |
| SMPH - Neuroscience | SMPH Shared Services IT | (608) 265-6900 | [email protected] | SMPH Help Resources |
| SMPH - Neurosurgery | Internally supported | (608) 265-0458 | [email protected] | Neurosurgery |
| SMPH - Obstetrics and Gynecology | Chad Craighill | (608) 417-4220 | [email protected] | |
| SMPH - Oncology | SMPH Shared Services IT | (608) 265-6900 | [email protected] | SMPH Help Resources |
| SMPH - Ophthalmology and Visual Sciences | Dave Perez | (608) 262-3214 | [email protected] | |
| SMPH - Orthopaedics and Rehabilitation | Internally supported | (608) 265-0031 | [email protected] | |
| SMPH - Pathology and Laboratory Medicine | Internally supported | (608) 261-1197 | [email protected] | |
| SMPH - Pediatrics | Pediatrics Computer Support Help Desk |
(608) 263-3060 | [email protected] | Pediatric Computer Services |
| SMPH - Physical Therapy | Internally supported | (608) 265-0031 | [email protected] | |
| SMPH - Population Health Sciences | SMPH Shared Services IT | (608) 265-6900 | [email protected] | SMPH Help Resources |
| SMPH - Psychiatry/WISPIC | Supported by Psychiatry Help Desk |
(608) 262-7622 | [email protected] | Psychiatry Help Desk |
| SMPH - Radiology | Internally supported | (608) 265-9572 | [email protected] | |
| SMPH - Rheumatology | Department of Medicine Help Desk |
(608) 265-4466 | [email protected] | DOM IT |
| SMPH - Shared Services IT: Administration/Neuroscience/CRB | Supported by Shared Services IT |
(608) 265-6900 | [email protected] | SMPH Help Resources |
| SMPH - Surgery | Internally supported | (608) 265-5656 | [email protected] | Surgery Remote Access |
| SMPH - Urology | Internally supported | (608) 265-0031 | [email protected] | |
| Student Housing | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| University Health Services (UHS) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| University Housing | Departmental Support (Housing employees) | (608) 265-6900 | [email protected] | DTS Portal |
| U E-Business Consortium (UW-EBC) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Universities of Wisconsin Health Help Desk | Universities of Wisconsin Health |
(608) 265-7777 | ||
| Universities of Wisconsin Hospital Help Desk | Universities of Wisconsin Health |
(608) 265-7777 | ||
| Universities of Wisconsin Medical Foundation Help Desk | Universities of Wisconsin MF Help Desk |
(608) 829-5474 | ||
| Universities of Wisconsin Press | Library Technology group | (608) 262-8880 | Via webform | Library Technical Assistance |
| UW Shared Services | Universities of Wisconsin System Service Operations | (608) 262-0600 | UWSS Service Operations | Service Operations Contact |
| Vice Chancellor for Finance and Administration (VCFA) | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Waisman Center | Waisman Center Help Desk | (608) 890-1000 | [email protected] | Waisman IT |
| Wisconsin Center for Education Research (WCER) | WCER Technical Services | (608) 263-4333 | [email protected] | MyWCER Tech Support |
| Wisconsin Energy Institute (WEI) | WEI Technical Services | (608) 890-2042 | [email protected] | WEI |
| Wisconsin Historical Society (WHS) | Administrative Services | (608) 264-6535 | Wisconsin Historical Help Desk | |
| Wisconsin Institute for Discovery (WID) | Internally supported | (608) 316-4911 | [email protected] | |
| Wisconsin National Primate Research Center (WNPRC) |
Information Technology |
(608) 263-3509 | [email protected] | WNPRC IT |
| Wisconsin State Laboratory of Hygiene (WSLH) | Allen Benson | (608) 221-6269 | [email protected] | |
| Wisconsin Union | Departmental Support | (608) 265-6900 | [email protected] | DTS Portal |
| Wisconsin Union IT Support | Internally supported | [email protected] |